All White Wedding Boxes are carefully gift wrapped with an optional free gift message (available at checkout).
We aim to deliver within the UK in 1-2 working days via a tracked courier service.
We aim to deliver to countries in Europe within 2-4 working days via a tracked courier service.
USA AND CANADA DELIVERY
We aim to deliver to countries in the USA and Canada within 3-7 working days via a tracked courier service.
We aim to deliver to countries in Australia within 4-7 working days via a tracked courier service.
REST OF THE WORLD
We hope you are very happy with your White Wedding Box, however if there are any issues, please contact us: email@example.com and we will try to resolve any problems you may have.
If you would like to return your White Wedding Box for any reason, you have 15 days to do so.
To be eligible for a return and refund, please make sure that:
- The box was purchased in the last 15 days
- The box and its contents are in their original packaging
- The box and its contents aren't used or damaged
- You have the receipt or proof of purchase
Boxes that do not meet this criteria will not be considered for return.
(Please send your WWB in it's original packing with your proof of purchase to:
White Wedding Box, 1 Robin Way, Great Western Park, Didcot, Oxfordshire, OX11 6BW)
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from our site. We recommend a proof of postage receipt to ensure we receive the order back safely and can offer you a full refund.
If you received a damaged box or any of its contents is received damaged, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us: firstname.lastname@example.org